PRIVACY POLICY

We are committed to protecting your privacy and handling your data in an open and transparent manner. By using our Site or services, you consent to the data practices described in this policy.

2. Data Controller

The data controller responsible for your personal data is:

• Company Name: PROPERTY-BOOST

• Tax Identification Number (NIF/CIF): B24931172

• Registered Address: Avenida Virgen del Rocio,29670, Marbella, Malaga, Spain.

• Email for Privacy Inquiries: contact@ref-pro-property.com

3. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, job title, company name.

• Professional Data: Information about your property portfolio (e.g., number of units, type of rentals/hotels) that you provide when requesting a demo or signing up for our service.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our Site or software.

• Usage Data: Information about how you use our Site and software, such as pages visited, features used, time spent, and links clicked.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Information

We use your information for the following purposes:

• To provide and promote our services: To respond to your inquiries, provide you with a demo of our Property-Boost software, manage your account, and deliver our booking management services.

• To improve our Site and services: To analyze usage patterns to improve the content, functionality, and user experience of our Site and Property-Boost software.

• For marketing: To send you information about software updates, new features, webinars, or promotional offers related to Property-Boost, where you have consented to receive such communications. You can opt-out at any time.

• To comply with legal obligations: As required by applicable laws and regulations.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for processing your personal data is typically one of the following:

• Your consent (e.g., for sending marketing emails).

• The performance of a contract or to take steps at your request before entering into a contract (e.g., providing you with software access and support).

• Our legitimate interests (e.g., for website and software security, administration, and business development), provided your interests and fundamental rights do not override those interests.

• Compliance with a legal obligation.

6. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third parties who provide services on our behalf, such as cloud hosting, payment processing, analytics, email delivery, and customer support, under strict data processing agreements.

• Professional Advisors: Such as lawyers or accountants, where necessary.

• Legal Authorities: If required to do so by law or in response to valid requests by public authorities (e.g., tax agencies, courts).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and secure development practices for the Property-Boost software.

8. International Data Transfers

Your information is processed and stored primarily within the European Economic Area (EEA). If we transfer data outside the EEA, we will ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

9. Your Data Protection Rights

Depending on your location, you may have rights under data protection laws, including:

• Access: The right to request copies of your personal data.

• Rectification: The right to request correction of inaccurate or incomplete data.

• Erasure ("Right to be Forgotten"): The right to request deletion of your personal data.

• Restrict Processing: The right to request restriction of processing your personal data.

• Data Portability: The right to request transfer of your data to another organization in a structured format.

• Object to Processing: The right to object to our processing of your personal data.

• Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise these rights, please contact us at the email address provided in Section 2.

10. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy, to fulfill our contractual obligations, or to comply with our legal and regulatory obligations.

11. Cookies

Our Site uses cookies and similar tracking technologies to enhance user experience and analyze traffic. For detailed information, please see our separate Cookie Policy.

12. Links to Other Websites

Our Site may contain links to other websites (e.g., channel manager partners, payment gateways). This Privacy Policy applies only to our Site and the Property-Boost software. We encourage you to read the privacy statements of any other site you visit.

13. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page, updating the "Last Updated" date, and, where appropriate, notifying you via email or within the Property-Boost software interface.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@ref-pro-property.com
Address: PROPERTY-BOOST, Avenida Virgen del Rocio, 29670, Marbella, Malaga, Spain.